How do I find HSBC branches overseas?

HSBC is present in over 40 countries and territories all over world. Please click on the link below to locate HSBC branches in your country of choice.

Access here our Worldwide branch locator. Back

How do I open an account abroad?

If you are moving to a country where HSBC is present, we can assist you with the account opening process if you are currently a customer of HSBC in Brazil. If you are not a customer of HSBC Brazil, we invite you to open an account with us in order to have access to this service.

HSBC customers enjoy the following benefits:

• Faster and easier account opening process. In some countries, we are able to set up your account in the destination country before you leave Brazil (subject to country regulations and sufficient notice)



• Preferential fees for international fund transfers



• In-country assistance via our global network of International Banking Centres (IBC)

For more information on the account opening process of the country of your choice, or if you are not a customer of HSBC Brazil, please contact the IBC Team.

HSBC Premier Customers

If you are an HSBC Premier customer in Brazil, you will automatically become an HSBC Premier customer in any one of the 36 countries where HSBC Premier is offered, upon presentation of the documents needed to open an account. As such, you will enjoy the benefits of HSBC Premier in your destination country as well.

For more information about HSBC Premier or how to become an HSBC Premier customer, please speak to your Relationship Manager or contact the IBC Team. Back

How do I transfer funds abroad?

Outbound international transfers must be processed at your home branch. The account holder or a legally authorised representative must be present at the branch to sign the foreign exchange contract that states the conversion rates for the transfer. Please note that due to the hours of the Brazilian foreign exchange market, this procedure can only be done from Monday to Friday, 10:00am - 3:00pm at the branch. It cannot be done via Internet Banking or the HSBC Call Centre. For more information, please click here. Back

How do I transfer funds to Brazil?

Each foreign country where HSBC operates handles international transfers differently, according to local regulations and bank procedures. Please visit the closest HSBC Branch for assistance.

To receive international transfers in Brazil, the beneficiary or a legally authorised representative must sign a foreign exchange contract in the branch agreeing to the exchange rates used for the conversion into local currency.

Please note that due to the hours of the Brazilian foreign exchange market, this procedure can only be done from Monday to Friday, 10:00am - 3:00pm at the branch. It cannot be done via Internet Banking or the HSBC Call Centre.

The customer may sign a legal mandate that allows the bank to automatically convert transfers. In these cases, HSBC exchange rates at the time of the receipt of the transfer will be applied and the customer will not need to sign a contract at the branch. For more information about this service, please click here. Back

How can I access my HSBC Brazil account while I am abroad?

ATMs:
You can withdraw from any Automatic Teller Machine (ATM) in the world that is linked to the Cirrus or Visa Plus network, using your debit card. The network logo printed on your card must also be displayed on the ATM.






Withdrawal fees:

Debit cards Card type Fee Daily withdrawal limit (up to 10 ATM withdrawal transactions) Global, Super Class R$ 8,00 US$ 250.00 Gold R$ 8,00 US$ 300.00 Premier no fee US$ 500.00

• Withdrawals abroad are subject to your current account balance (available funds + credit limit) at the time of withdrawal.


• Withdrawal limits in other currencies are determined by the equivalent of the US Dollar limits displayed above.

*Some ATM operators may add their own charge for making withdrawals

HSBC Internet Banking:

Through Internet Banking, you will be able to check your balance, as well as make payments and transfers, if you have your access code and On-line Financial Module activated.

HSBC Call Centre:

Through the Call Centre, you will be able to check your balance, as well as make payments and transfers. You need to have your access code ready.

Please note that the following activities are not possible:

• Funds deposit into your account in Brazil via an ATM or a branch teller abroad


• Payments via an ATM or branch teller abroad

Back